baby 888 Privacy Policy

01 Definitions and Scope

This privacy policy applies to all services on the baby 888 platform. "Platform" refers to the baby 888 website, mobile application, and all related digital services.

"User" means any registered or unregistered person who has visited or used the platform. "Personal information" means any information that can directly or indirectly identify a specific individual.

This policy has been prepared in accordance with applicable laws and data protection regulations in Bangladesh. baby 888's Terms and Conditions act as a complement to this privacy policy and both documents must be read together.

02 Types and Methods of Data Collection

2.1 Registration Information

When you open an account on baby 888, we collect the following information:

• Full name
• Date of birth (for age verification)
• Email address
• Mobile number
• Residential address
• Password (stored in encrypted form)

2.2 Identity Verification Information

During account verification, we may collect a copy of a government-issued ID (National ID card or passport) and additional documents if required. This information is used solely to confirm identity and maintain a secure environment.

2.3 Financial Transaction Information

During deposits and withdrawals, we collect information about the transaction amount, date, and payment method. For transactions made via bKash, Nagad, Rocket, or bank transfer, the last few digits of the relevant account number are stored for security purposes.

2.4 Automatically Collected Information

Some information is collected automatically while using the platform, such as:

• IP address and device type
• Browser type and version
• Time spent on the platform and pages visited
• Login and logout times
• Gaming activity and betting history

03 Purpose of Data Use

baby 888 uses collected information for the following purposes:

3.1 Account Management

Personal information is used to create and maintain your account, verify logins, recover passwords, and keep your account secure.

3.2 Service Delivery and Improvement

Information is analysed to personalise the gaming experience, provide relevant bonuses and offers, and improve the platform's performance.

3.3 Financial Transaction Processing

Financial information is used to process deposit and withdrawal requests, ensure transaction accuracy, and prevent fraudulent activity.

3.4 Customer Support

When you seek assistance through baby 888's live chat or email, your account and transaction information is used to resolve issues quickly.

3.5 Security and Compliance

User information is required to ensure account security, detect unauthorised access, and fulfil applicable legal obligations.

04 Sharing Data with Third Parties

baby 888 does not sell your personal information or share it with third parties for marketing purposes. However, certain information may be shared in the following circumstances:

4.1 Service Provider Partners

Necessary information is shared with trusted service providers for payment processing, identity verification, technical support, and other operational tasks. These organisations are contractually bound to protect the data.

4.2 Game Software Providers

Gameplay data may be shared with game developers including Pragmatic Play, Evolution, JILI, PG Soft, and others, but only for the purpose of game services and under strict confidentiality agreements.

4.3 Legal Obligations

If we are required to provide information under applicable Bangladeshi law, by order of an authority, or by a lawful court order, we will be obliged to do so.

05 Cookies and Tracking Technologies

baby 888 uses cookies and similar tracking technologies. Cookies are small text files stored on your device.

5.1 Types of Cookies

• Essential cookies: Required to maintain login status and sessions — these cannot be disabled.
• Functional cookies: To remember your preferences such as language selection and settings.
• Analytics cookies: To collect anonymous statistics for understanding site usage.
• Security cookies: To detect fraudulent activity.

5.2 Cookie Controls

You can disable non-essential cookies from your browser settings. However, this may limit some features of the platform.

06 Data Protection Measures

baby 888 uses industry-standard technologies and practices to keep your information secure.

6.1 Technical Protection

• SSL (Secure Socket Layer) encryption — for all data transfers
• Encryption of stored data, especially passwords and financial information
• Regular security audits and vulnerability testing
• Two-Factor Authentication (2FA) support
• Automatic detection of unusual login activity

6.2 Administrative Protection

• Only authorised staff can access user information
• Data protection training is mandatory for all staff
• Every instance of data access is logged

07 Data Retention Period

baby 888 does not retain user information longer than necessary.

7.1 Active Accounts

All information is retained while the account remains active. Gaming history and transaction records are kept for the entire duration of the account.

7.2 After Account Closure

Even after an account is closed or deleted, certain information — particularly financial transaction records — may be retained for up to seven years due to legal obligations. This period is determined by applicable legal requirements.

7.3 Marketing Information

If you wish to opt out of marketing communications, your preference will be updated immediately and your information will no longer be used for marketing purposes.

08 User Rights

As a user of baby 888, you have the following rights regarding your own information:

8.1 Right to Access

You may request to know what information we hold about you. You can contact the customer support team to receive a copy of this information.

8.2 Right to Correction

If any of your stored information is incorrect, you may request a correction. Many details can be updated directly from the account profile page.

8.3 Right to Request Deletion

After closing your account, you may request deletion of your personal information. However, some information may need to be retained due to legal obligations (see section 7.2).

8.4 Right to Opt Out of Marketing Communications

You may request to stop receiving promotional communications at any time via email or live chat.

8.5 Right to Data Portability

Under applicable law, you may request your information in a machine-readable format.

09 Protection of Minors

baby 888 strictly prohibits its services for anyone under 21 years of age. We do not knowingly collect information from any minor.

Age is verified at registration and confirmed with an ID document if required. If we become aware of any underage account, it will be closed immediately and the relevant information will be deleted.

10 Policy Changes and Notifications

baby 888 reserves the right to amend or update this privacy policy as needed. Users will be informed of any significant changes through the following methods:

• A notification will be sent to the registered email address
• A notification will be displayed upon logging in to the platform
• The "Last Updated" date at the top of this page will change

Continuing to use the platform after any changes means you accept the updated policy. If you object to any change, you may request to close your account.

This privacy policy is part of the values and principles described on baby 888's main About Us page.

11 Contact

If you have any questions, concerns or requests about this privacy policy, please contact the baby 888 customer support team:

Customer Support Channels

• Live Chat: 24 hours, 7 days — in Bengali and English
• Email: [email protected]

For data-related requests, please provide your account number or registered email so we can verify your identity. We will do our best to respond as quickly as possible.